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The advent of internet has completely changed how a hotel industry runs its business. The tourists or travelers will be the major source of income of the hotels. As a result the hotels have started to make an online search technology in providing the round' the clock service to its customers in kind of reservation through hotel bookingsystem. Presently most hotels world wide employ this kind of hotel reservation system.

Prior to internet, writing letter, or inquiring by way of a telephone or taking services of an agent were the mode of creating a hotels book. It was an occasion consuming affair. But in the present scenario, the accessibility to rooms, details about type of accommodation available, special discounts offered, special packages and other important information could be easily available on the pc screen, by clicking the button. The website of the hotel allows for direct experience of the customer care to inquire and clear about certain conditions before booking the area. Further this facility allows the customer to cancel his or her booking by using their hotels booking cancellation policy without making any advance deposit.